When adding items to the shopping basket, you will have the option to choose your shipping destination. We charge an extra amount which is listed in the product description. You will have the option in error, to cancel items or your order in the basket before being redirected to the payment pages.
Credit Card transactions are processed securely by Shopify Payments, Seven Foot Cowboy Jeans Corporation Limited (SFCJC) does not handle any Credit Card data for orders placed online. PayPal does not not require you to sign up to use its services and accepts all major credit cards without the need for an account.
We require a contact number for processing your order. This allows us to have an alternative contact method in case we can’t reach you via email.
We aim to only charge for your order when we have confirmed it is in stock and ready to ship. In the event the item is out of stock we will either cancel your order with no payment being taken or if your credit card has already been charged and your order is out of stock SFCJC shall issue a credit to your credit card account for the amount of the purchase.
None of your details submitted at the checkout will be shared or passed on to third parties. Your address and contact information will only be used in processing your order.
We accept international orders. For customers outside of the EU. Order items from the web store as normal and 20% VAT sales tax will deducted from the price of the goods when you select your delivery option.
Postage & Shipping
We accept international and domestic orders. All items are sent via TNT Standard and Express services. Delivery times vary on destination. All items are tracked.
Estimated delivery times:
UK: 1-2 Business Day
Europe: 2 - 4 Business Days
Rest of the World: 3 - 5 Business Days
As an alternative we may use Royal Mail Special Delivery or International Signed delivery options. All orders placed on Saturday and Sunday will be shipped and posted the following Monday. Please not that we will only ship to the address entered at the checkout.
We reserve the right to adjust the cost of delivery. These costs depend on the current rates and surcharges given by TNT. We will always try to charge the most cost effective prices for shipping and delivery.
For UK Deliveries we use TNT UK Express service, this is delivered between 10am and 6pm within 2 days of receiving your order. For this we charge a flat rate of £3.50 for up to 10kg.
For International delivery prices vary depending on destination please see shipping cost listed in product description. We use a very quick service, and most items worldwide arrive between 3 - 5 working days.
United Kingdom: TNT UK Express service
Europe and Rest of the World: TNT International Express service
Any customs import, export, brokerage fees or local taxes that are obtained by an International shipment are the sole responsibility of the customer. We have no control over these fees and they vary from country to country.
All orders placed on a Saturday and Sunday will be shipped and posted the following Monday. All UK orders placed on Friday items will be shipped same day, but won’t be delivered till Monday. We can arrange a Saturday delivery with either TNT or Royal Mail at an extra charge. Please contact us for information.
We aim to ship all orders placed within two days.
When you receive your order confirmation and your order has been shipped, you will receive a tracking number. You can trace all orders via the TNT website.
If an item is unsuitable or faulty please send an email to firstname.lastname@example.org before making a return.
When we have been notified of your return, and it has been authorised you will receive a returns form. Please print and include that with your return and send the items in their original condition and to us within 14 days from the date of receiving the goods.
Returns which do not have a form will take longer to process.
Returned items must be unused, in original packaging, and with original tags still attached.
If you require a refund, please follow the steps above before returning goods to the store. When we have accepted your returns request and your item has been returned in the required condition and a returns form to the shop we will process your refund via the method you paid. e.g by PayPal or via Credit Card/Debit Card.
Returned goods can be exchanged or refunded (this does not include original delivery costs).
You are responsible for the cost of returning an item to us. We advise that you send the parcel fully insured to the full value of the goods and ensure the items are strongly packaged. SFCJC is not responsible for returned orders which are either lost or damaged, this is the sole responsibility of the sender.
Important information for International customers.
Please mark returned packages "Returned Items". SFCJC will incur import charges and taxes if this is not written on the package and customs form. Your Return will also take longer to process.
Individual prices listed on the website include V.A.T. The final price of the purchased goods includes, V.A.T. and delivery charges but not any other relevant import, export, TNT brokerage or local taxes that are obtained by the customer. These costs are the sole responsibility of the customer.
We aim to only charge for your order when we have confirmed it is in stock and ready to ship. In the event the item is out of stock we will either cancel your order with no payment being taken or if your credit card has already been charged and your order is out of stock Pokit Limited shall issue a credit to your credit card account for the amount of the purchase.
If an item is out of stock we can notify you when the item comes into stock. We will contact you within 24 hours via the phone number or email address supplied at checkout to discuss your options.
Please note that some of the products listed on the site are very limited in quantity. Your order may be out of stock at the time of purchase. If this is the case we will contact you as quickly as possible with your options.
Please note that upon placing an order through the site, a receipt is automatically mailed confirming the purchase. This receipt does not constitute a contract, and orders may be cancelled at any time due to insufficient stock, suspicion of fraudulent intent, discovery of an incorrect item price, or any other reason, as we see fit. Please further note that SFCJC shall have the right to refuse or cancel any such order whether or not your credit card has been charged. If your credit card has already been charged and your order is cancelled, SFCJC shall issue a credit to your credit card account in the amount of the purchase.
We have made every effort to ensure product photographs, description and details listed on the site are accurate. However, slight differences in colour and texture may occur. Please note all measurements are approximate.
All content on the site is Copyright © 2012 Seven Foot Cowboy Jeans Corporation Limited